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Frequently Asked Questions (FAQ):

Frequently Asked Questions (FAQ):

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Due to the custom nature of our products, we can not accept returns on any customized products. For a product return authorization form for defective products, please contact your account manager. All orders must have a Return Merchandise Authorization (RMA) form accompanying the shipment in order to ensure expedient service.

Direct link to this Question:
https://www.imperialpromotions.com/faq.jhtm?question=Can+I+return+my+custom+order+for+a+refund%3F