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Frequently Asked Questions (FAQ):

Frequently Asked Questions (FAQ):

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Due to the nature of customized products, once in production, an order cannot be cancelled or returned. If you need to change or cancel your order within the first 24 hours after placing your order, we will make our best effort to change it. After 24 hours, we cannot make any changes to your order.

Direct link to this Question:
https://www.imperialpromotions.com/faq.jhtm?question=What+if+I+need+to+cancel+my+order%3F